FAQ

Primarily we care for dogs, cats and horses. We also care for birds, fish, small mammals and other livestock.

• Pets that do not enjoy the company of unfamiliar pets
• Nervous or fearful pets
• Horses or livestock who need to be cared for in their home paddocks
• Pets that may exhibit anxious or aggressive behaviour towards unfamiliar pets
• Older pets
• Pets with medical conditions or concerns
• Pets in a multiple pet household who enjoy each other’s company

We can visit from 1 to 4 times a day while clients are away for the weekend or extended vacation. We can accommodate more visits upon request.

We start our pet visits at 6.00am. Our last visit of the day is approximately 9.00pm. We ask that you provide both an ideal time for each visit and an acceptable time range to begin each visit. This helps us to schedule each sitter’s visits for any particular day and allows additional time if delayed at a previous visit. Pets with medical or special needs are always a priority.

We spend a minimum of 15 minutes during each visit, but the total minutes each day can be broken up to best suit your pets needs. For example if you choose to have us visit your pet(s) 3 times a day for a total of 90 minutes, this time can be broken up in a few ways. You may decide to have each visit last 30 minutes or you may opt for a longer 60 minute visit in the morning (maybe to include a walk or changing paddocks or electric tape), then a 20 minute feeding in the evening, and then a 15 minute check at night. Each visit is customized to fit your needs as well as your pets.

We are designed as a daytime pet sitting service but overnight visits can be arranged.

At this time we do not offer 24 hour pet care.

No. Client’s pets do not stay at a pet sitter’s home.

Our rates are based on the number of visits needed per day and the total minutes required within that day. We will visit a home from 1 to 4 times per day. We will spend from 15 minutes up to 2 hours a day. Please contact us at holli@petsittingplus.co.nz or 06 752 1179 or 027 305 7137 for more information on individual pet sitting rates.

We do not charge extra for additional pets, however, additional time may be required to care for multiple pets to ensure that individual affection and attention is provided.

We only walk up to three dogs from one household at any time. We would never walk your dog with an unfamiliar dog. If you and a neighbour both require dog walks, and you dogs get along well together, we could discuss walking them at the same time for a discounted rate.

Our rates are the same for our pet sitting services and dog walks. They are based on how much time we spend with your dog. Please contact us at holli@petsittingplus.co.nz or 06 752 1179 or 027 305 7139 for more information on our dog walking rates.

Yes. We do additional household tasks such as bringing in the mail, taking rubbish out to be collected, watering plants and alternating lights and curtains at no additional charge. These tasks continue to make your home look occupied while you are away, which ultimately keeps your pet(s) and your home safe while you are away.

We offer dog walks, feeding and medication administration (for cats, dogs & horses), holding horses for the shoer or the vet and provide transportation to the veterinarian for cats and dogs. We also provide indoor or outdoor playtime to release your pet(s) energy. We are flexible and would like to provide services you require to meet your individualized needs.

Pet Sitting Plus requires that each pet sitter is introduced to your pet prior to service commencement. We can arrange for you to meet the pet sitter that would be caring for your pet(s). Sometimes a client will allow a pet sitter that is familiar with their pet(s) to introduce the pet(s) to a new sitter that will be sharing holiday visits.

• We take a personal, custom approach to every pet and every visit.
• We have experience to handle our client’s pet and equine needs.
• We ask each client to complete a Pet / Horse Profile for each pet. We want to know the personality and preferences of your pet(s) prior to the first visit.
• As we get to know your pet(s), we build on their Pet / Horse Profile so that each subsequent visit is even more enjoyable for your pet(s).
• We interact with your pet differently according to their personality.
• We structure our visits as closely as possible to your pet(s) routine.
• The preferences of your pet(s) is our focus. We play fetch with your dog, cuddle with your cat… whatever your pet(s) prefers.
• We communicate with clients about visits we have made with each pet. Clients can expect a detailed note after we have finished each daily visit or a set of weekend away or holiday visits. We will happily send a quick text or e-mail after each visit if requested.
• The ability to access Pet Sitting Plus via a website, e-mail, text or by phone: petsittingplus.co.nz, holli@petsittingplus.co.nz or 06 752 1179 or 027 305 7139

• Feeding
• Cleaning of manure
• Changing of rugs or covers
• Changing paddocks
• Shifting of electric tape
• Meeting vets
• Meeting the farrier

No. We do not charge extra for key pick-up or drop-off. We will do our best to coordinate a time when we may already be scheduled to be in your area.

No. We mark each key and the key remains with the pet sitter at all times (in a pocket or backpack) during service. Some clients prefer we hold on to their keys for convenient or last minute scheduling. When not actively caring for your pet(s) all keys are secured separately from your name and address.